Privacy Policy

Last updated: November 10, 2026

P’tit Train Express Inc. (“P’tit Train Express”, “we”, “us”) respects your privacy. This policy explains how we collect, use, share and protect personal information when you visit ptittrainexpress.com (the “Website”) or contact us through it. It is written to comply with Quebec’s Act respecting the protection of personal information in the private sector (as amended by Law 25) and, where applicable, Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Person in charge of the protection of personal information

Our Person in charge of the protection of personal information oversees compliance with this policy. For any question, request or complaint about your personal information, contact:
Tony Simiele, Owner
Person in charge of the protection of personal information
P’tit Train Express Inc.
3500 Bd de la Côte-Vertu, Suite 132, Saint-Laurent, QC H4R 1P8
Email: tony@garderietrainexpress.com
Phone: (514) 439-3377

2. Information we collect

Information you give us. When you use our contact form, we collect your name, email address, the subject or other information you enter, and your message. Please do not include sensitive information (such as health information about your child) in the contact form.

Information collected automatically. When you browse the Website, we and our service providers collect technical information through cookies and similar technologies, such as your IP address, browser and device type, pages visited, time spent on pages, the referring website, approximate location, and interactions with our advertisements.

3. Why we use your information

• To respond to your questions and requests about our programs and availability;
• To operate, secure and improve the Website, including protecting our forms against spam and abuse;
• To understand how visitors use the Website (statistics);
• To show advertising about our daycare and measure its effectiveness;
• To comply with our legal obligations.

We only use your personal information for the purposes described here, or for other purposes with your consent or as permitted or required by law. We do not sell your personal information.

4. Cookies and similar technologies

Cookies are small files stored on your device. We use:

• Necessary cookies – required for the Website and its forms to work properly and securely. These cannot be disabled.
• Statistics cookies (Google Analytics) – help us understand how visitors use the Website.
• Marketing cookies (Google Ads) – used to show our ads, measure conversions (for example, when someone contacts us after clicking an ad) and, where applicable, show ads to people who previously visited the Website (remarketing).

Statistics and marketing cookies are only used with your consent. You can accept, refuse or change your choices at any time using the cookie banner or settings on the Website, and you can also block or delete cookies in your browser settings. Refusing cookies may affect some features of the Website.

5. Google Ads

We use Google Ads, an advertising service provided by Google LLC, to promote our daycare. Google Ads uses cookies and similar technologies to show our ads on Google and partner websites, to measure how our ads perform (conversion tracking) and, where applicable, to show ads to people who have visited our Website (remarketing). Google may use this information according to its own policies. You can learn more in How Google uses cookies in advertising, and you can manage or turn off personalized advertising at any time in Google’s My Ad Center. You may also opt out of interest-based advertising from many companies at youradchoices.ca.

6. Google Analytics

We use Google Analytics, a web analytics service provided by Google LLC, to produce statistics about the use of the Website (for example, the number of visitors and the pages they view). You can prevent Google Analytics from collecting your data by refusing statistics cookies or by installing the Google Analytics opt-out browser add-on. For more information, see How Google uses information from sites that use its services.

7. Google reCAPTCHA

Our contact form is protected by Google reCAPTCHA to prevent spam and automated abuse. reCAPTCHA collects hardware and software information (such as device and browser data) and sends it to Google for analysis. Its use is subject to Google’s Privacy Policy and Terms of Service.

8. Sharing your information

We only share personal information with service providers who help us operate the Website and our business, such as our website hosting provider, Google (Ads, Analytics and reCAPTCHA) and our email provider. These providers may only use the information to provide services to us, or as described in their own privacy policies for Google’s advertising and analytics services. We may also disclose information when required by law.

9. Information stored outside Quebec

Some of our service providers, including Google, may store or process personal information outside Quebec and Canada, including in the United States. Before communicating personal information outside Quebec, we assess whether it will receive adequate protection. Information stored in another jurisdiction may be accessible to the authorities of that jurisdiction under its laws.

10. Retention

We keep personal information submitted through the contact form only as long as necessary to respond to your request and for our reasonable follow-up, after which it is securely deleted or anonymized, unless a longer period is required by law. Cookie data is kept for the duration set by each cookie, as described in our cookie banner and settings.

11. Security

We take reasonable physical, technical and administrative measures to protect personal information against loss, theft and unauthorized access, use or disclosure, including a secure (HTTPS) connection. No method of transmission over the Internet is completely secure, however, and we cannot guarantee absolute security.

12. Your rights

Subject to the law, you have the right to:

• access the personal information we hold about you;
• request that inaccurate, incomplete or outdated information be corrected;
• withdraw your consent to the use of your information, including by changing your cookie choices;
• request that we stop disseminating your information or de-index any hyperlink attached to your name, where applicable;
• be informed of how your information is used and with whom it is shared.

To exercise these rights, contact our Person in charge of the protection of personal information, Tony Simiele, at tony@garderietrainexpress.com. We may ask you to confirm your identity and will respond within 30 days. If you are not satisfied with our response, you may file a complaint with the Commission d’accès à l’information du Québec.

13. Children

Our Website is intended for parents and guardians. It is not designed to collect personal information directly from children, and we ask that children not submit personal information through the Website.

14. Changes to this policy

We may update this policy from time to time. The updated version will be posted on this page with a new “Last updated” date.

15. Contact us

P’tit Train Express Inc.
3500 Bd de la Côte-Vertu, Suite 132, Saint-Laurent, QC H4R 1P8
admin@garderietrainexpress.com
(514) 439-3377